Terms & Conditions

Welcome to MandaLingo website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MandaLingo's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'MandaLingo' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

School Policy on 1-1 Tuition

Assessment & Trial Lesson:
A student will receive a free assessment/trial lesson before committing to the full-term learning.

Term-Time:
The school primarily follows Redbridge term-time; however, it may differ based on the school's own arrangement. Any variations will be arranged and notified in the proposed schedule well in advance.

Fees:
The tuition fee must be deposited into the tutor's account no later than the day before the lesson starts. Fees quoted are for the current term and are subject to increase or adjustment every September, marking the beginning of each school year.

Absence:
If, for any reason, the student cannot join the lesson, please provide at least 24 hours' notice. The earlier, the better. If a cancellation occurs on the same day as the lesson, the fee will still be charged. If the teacher is unable to deliver the lesson, sufficient notice will be given, and the lesson will be rearranged to another day, or the fee will not be charged, with the credit carried over to the next term. If the student does not continue in the next term, the fee will be refunded to the parent's account provided.

Homework:
Students are required to complete any homework assigned by the teacher and spend at least 2 hours per week on the subject to ensure learning outcomes and make progress toward achieving the target.

Communication:
The teacher will be flexible to accommodate the student's needs. Email, WhatsApp, or arranged phone calls will be open for parents to discuss their child's progress. A lesson report is provided each week after the tuition session to keep parents updated.

Determination of Tuition and Refund:
To terminate the tuition service, a half-term notice is required from both sides. Any unused credit will be refunded upon sufficient notice given.